About ERC

For over 100 years, ERC has been a trusted resource for organizations in Northeast Ohio and around the country. We help leaders build great workplaces through thought leadership, comprehensive data, and HR solutions that include membership, training and professional development, consultative services, and more.

Committed to our region’s success, ERC founded the NorthCoast 99 annual awards program and event, which honors 99 great Northeast Ohio workplaces for top talent. ERC also sponsors the ERChealth insurance program for Ohio employers.

Our work philosophy: KNOW what you're doing // BELIEVE in what you're doing // LOVE what you're doing!

ERC's Management Team: President Kelly Keefe, Senior Vice President Carrie Morse, and Controller Sandy Sharrone.

All ERC public training events are held in our state-of-the-art Training Center in Highland Heights, Ohio.

Outside of ERC's Training Center, guests can relax and recharge in our breakout room.

Twenty years of lithographs from ERC's NorthCoast 99 Awards program adorn the hallway.

ERC's on-site Fitness Center and locker rooms are free for employees to use before, during or after work.

ERC's Pet Wall of Fame features employees' furry family members, who make weekly appearances in our pet-friendly workplace.

Our Celebrate Every Mile wall features staff members' years of service to the company.

ERC's coffee bar is flanked by colorful walls and artwork created during a team exercise.

ERC's LEGO wall is for staff and guests of all ages.

The entryway to ERC's office features an iconic guitar from Cleveland's GuitarMania.

The front lobby of ERC's office and Training Center.

Individual and organizational achievements are recognized and celebrated whenever the ERC gong is rung.

As part of our fitness-minded culture, we have a private Fitness Center for employees to enjoy for free in our building.

We believe that employees’ families always come first. We believe organizations and employee relationships are built on mutual trust. We believe in attracting and retaining only top performers. We believe imagination and innovation are the currencies of the future. We believe that equal pay, diversity, and inclusivity are essential to business success. We believe in our community. We believe in celebrating great workplaces. We believe in having fun at work. We believe in paying interns, laughing at work, taking risks, and learning from our mistakes. We believe that everyone can make a difference and therefore change the world. We believe that everyone matters and that everyone is of equal importance at our workplace. We believe in expecting more from ourselves, every day. We believe in creating the future, choosing happiness, and giving back. We believe a healthy workplace is a successful workplace. We believe in making things happen and inspiring others to do the same. We believe in supporting each other’s success. We believe teamwork makes the dream work. We believe in continuous learning. We believe in being grateful. We believe in providing employees an exceptional experience. We believe that dogs rule. We believe that we know, believe, and love what we are doing. But more importantly, above all, we believe in HR.

About ERC

We Uphold These Core Values:

ERC Membership

Survey Data

HR Help Desk

Online HR Tools & Resources

Networking Groups & Events

Exclusive Training & Events

Preferred Partner Network

ERC Training

Supervisory

Harassment Prevention

Leadership Development

Lean

Customer Service

Microsoft® Office

ERC Consulting

Executive Coaching

Compensation & Benefits

Employee Engagement Surveys

HR Project Support

Employee Selection

Talent & Performance Management

ERChealth

NorthCoast 99

ERC believes in HR and supports the impact this industry makes across the world.

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