Sam Marx

Sam Marx

Member Service Director at ERC

Samantha manages ERC member relationships and engagement. She works with clients to ensure that they are utilizing ERC’s offerings to the fullest. In addition to serving our members, Samantha directs the NorthCoast 99 annual recognition program and event that honors 99 great Northeast Ohio workplaces for top talent. In this capacity, she oversees the planning of the yearlong program, the execution of the event, and sponsor relationships. 

Prior to her current position, Samantha worked in various roles in ERC's Training Services department. She started at ERC as an intern, then moved into the Membership Services department.

Before ERC, Samantha worked in the hospitality industry, having served in both Event Planning and Operations with Hyatt and Marriott Hotels.

Samantha received a bachelor of business administration with a concentration in hospitality management from The George Washington University in Washington, D.C. She also holds a master of business administration from Case Western Reserve University.