3 Ways to Lead with Emotional Intelligence & Heart

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3 Ways to Lead with Emotional Intelligence & Heart

Emotional intelligence is at the core of great leadership. Exceptional leaders lead emotionally and from the heart.

Consider that very rarely, if ever, do employees cite technical skills and abilities as attributes of strong leaders. Instead, employees value leaders who listen to them, are available, involve them, make them feel like they belong, motivate and engage them, and make them feel valued and appreciated. All of these behaviors result from emotional intelligence.
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5 Reasons Why Your Employees Aren't Fully Engaged

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Employee engagement is an employee's involvement with, commitment to, and satisfaction with their work. It is an employee's positive or negative emotional attachment and connection to their job, their coworkers, and their organization. Employees who are the most engaged...

  • love what they do
  • take pride in their organization
  • believe they can make an impact
  • work in the best interests of their organization
  • feel empowered to help move their organization forward
  • initiate new contributions to the organization

But every day, you probably encounter employees who are not fully engaged in their job or your organization. These employees lack full commitment, do not take as much initiative to go above and beyond their job responsibilities, show apathy and passivity, take on fewer projects, participate less, take less pride in the organization, and are not as enthusiastic about their work as they could be.
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The Top 5 Characteristics of a Leader

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What defines a leader? What makes individuals excel in leadership roles? How do we develop and improve our organization's influencers?

In order to understand leadership and its essential components, it is important to define the concept. Leadership can really describe anyone - as long as they have someone following them. Some of the most successful organizations have great leaders throughout - from executives to front line employees.
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5 Tips to Fix Your Performance Review Process

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Most organizations find that their performance review process is broken and faulty process in their organization. Nobody enjoys it, everyone struggles to do it well, it's inefficient, and it often fails to do what it ultimately intends to: improve, enhance, and recognize performance.

A traditional performance management system seems to no longer work for organizations. In fact, a recent WorldatWork study showed that over half of HR leaders graded their performance management process with a "C." All too often, the process is bureaucratic, time-consuming, and a negative experience.

So how do you go about fixing your broken performance management process to better engage your employees and managers? Here are 5 tips...
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New Pay Adjustment Projections Line Up With 2012 Data

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Based upon the results of the 2013 ERC Pay Adjustment & Incentive Practices Survey, many Northeast Ohio employers are approaching their compensation decision making plans from a very similar, if not slightly more fiscally conservative viewpoint as in 2012.

After hitting an average wage and salary increase projection of 3.0% in 2012, pay adjustment projections remain largely in line with this same number for 2013. However, within certain employee groups and breakout categories; most notably among executive employees, larger organizations with more than 200 employees, and non-profits; 2013’s projected increases dipped by as much as 0.3% from 2012’s projections. Conversely, smaller organizations with 1-50 employees and other non-manufacturing organizations saw the strongest increases, particularly among the exempt supervisory, management, and professional employee group.
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The Beauty Bias: Can You Hire Based on Looks?

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Can employers hire based on looks and image? Does beauty affect hiring and even promotions? Should it?

There's quite a bit of controversy about what has been termed the "beauty bias" in 2013, especially in light of a legally-questionable job website which allows employers to recruit "beautiful people" to hire. As this issue gets more traction, here's what the law says, what existing research says, and our conclusions about whether beauty and image should factor into your employment decisions.
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Religion at Work: A Guide for Employers

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In 2013, there had been a number of charges filed by the Equal Employment Opportunity Commission (EEOC) involving religion in the workplace. As workplaces become more religiously diverse, it may be a good time for your organization to review its practices relative to the issue.

Religion as Defined by the Courts

Title VII of the Civil Rights Act prohibits religious discrimination in the workplace which includes hiring, firing, compensation, training, advancement, and other terms or conditions of employment.
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Workplace Dress Codes: Setting Expectations

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As temperatures rise and the office starts to feel sparse with employees out on summer vacations, you may notice another physical change around the office- in how employees are dressed. While many organizations are already operating with relatively casual dress codes, summertime clothing choices can sometimes push the limits of those policies.

Endless Variations

The EEOC guidelines suggest that when establishing dress code guidelines, the standards remain the same within each job category. There are several notable exceptions to this rule and include accommodation requests from employees based on disability, religion, or national origin. These exceptions apply, even in cases where uniforms are worn, unless it would cause “undue hardship” for the employer.
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5-Step Checklist to Protect Against Sexual Harassment Liability

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5-Step Checklist to Protect Against Sexual Harassment Liability

Sexual harassment lawsuits continue to make up a large percentage of cases filed by the Equal Employment Opportunity Commission (EEOC) and many of the recent cases filed against employers. In addition, digital sexual harassment has become a more common form of sexual harassment through texting, email, and other electronic forms of communication.

Given these trends and that most sexual harassment lawsuits can extremely costly for employers, it's important to thoroughly understand the issue of sexual harassment and follow specific guidelines to stay compliant.
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FMLA Intermittent Leave: 3 Ways to Manage It

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intermittent leave what does intermittent leave mean intermittent fmla

Intermittent FMLA leave can be extremely challenging for employers to manage. Fortunately, there are opportunities in the FMLA process which allow you to carefully manage this type of leave more effectively. Here are 3 ways to manage intermittent FMLA leave’s major challenges.

1. Obtain a complete medical certification from the employee.

Employers have the right to ask that a request for FMLA leave is supported with a fully completed certification issued by a health care provider within 15 days after providing the employee with a written notice designating the leave as FMLA and explaining their rights and responsibilities. Certification is critical for intermittent leave, as the condition may sometimes not be a serious health condition. Certification for intermittent leave must include a statement of medical necessity of leave and the likely duration and frequency in episodes.
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