When Work Gets Personal: Managing Emotional Employees

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When Work Gets Personal: Managing Emotional Employees

Emotions are everywhere in your workplace, and dealing with them at work is unavoidable. Emotions are hardwired biologically and determine most of our behavior. Expecting that the workplace remains emotion-free and that employees leave their feelings at the door is simply unrealistic given our natural tendencies.

Employees take their humanity to work everyday... their happiness, excitement, enthusiasm, and laughter—as well as their frustration, disappointment, anger, sadness, and worry. They bring all of themselves to work and this results in emotions at work.
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3 Ways to Lead with Emotional Intelligence & Heart

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Emotional intelligence is at the core of great leadership. Exceptional leaders lead emotionally and from the heart.

Consider that very rarely, if ever, do employees cite technical skills and abilities as attributes of strong leaders. Instead, employees value leaders who listen to them, are available, involve them, make them feel like they belong, motivate and engage them, and make them feel valued and appreciated. All of these behaviors result from emotional intelligence.
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