How to Make HR Metrics Work For You

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How to Make HR Metrics Work For You

As for most departments within an organization, measuring effectiveness is an essential part of continuous improvement. Sales departments analyze previous deals to determine their average buy-cycle and use that information to improve their performance, finance departments measure their accounts payable and accounts receivable timelines and use that information to improve cash flow, and so on. However, oftentimes HR metrics are misused. When HR metrics are simply calculated and reported on, the true value of the metrics is lost.
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The Cleveland Museum of Art: An Aesthetic Treasure

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Now HR Director at the Cleveland Museum of Art, Sharon did not originally go to school to become a Human Resources professional. She comments that in her day, that would have been relatively uncommon. Instead, she studied law, and after her initial experience and internships, Sharon decided to turn to business.

After being recruited by the Allstate Insurance Company to enter into their Supervisory Training program, Sharon had the opportunity to find out what areas in the business she could supervise, and this led her to Human Resources.
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