3 Things Not To Do in Behavioral Interviews

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Behavioral interviewing can be a powerful tool in the hiring process when used properly. Unfortunately behavioral interviewing is being used incorrectly every day. Whether it's not having identified skills-needed, not evaluating properly, or not asking the right questions, the misuse of behavioral interviewing can effect your ability to place the right candidate in the right position. 
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6 Interviewing Tips for your Next Hire

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6 Interviewing Tips for your Next Hire

Finding the ideal candidate the first time around saves both time and money for you and your job applicant, but finding this perfect addition to your team is more easily said than done.

Still, there are a few ways to ensure that the person sitting in the interview seat is the exact candidate for the job, and that you won't be left wishing you'd made a different decision.

1. Understanding the job and essential requirements 

Prior to a position being advertised, the company needs to take a hard look at the opening and determine if this should be a replacement position, or if there is an opportunity for internal movement, absorption, additional essential functions or requirements. Be clear about what is required to perform the job.
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Why Employers Are Using Video Interviewing & Recruiting

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Effective recruiting in the future will require "going digital" with social networking, mobile technology, and online methods. But is video also the future of interviewing and recruiting? Here's why video is increasingly being incorporated into the interviewing, recruiting, and hiring process, and how employers are using it.

Video Recruiting

Video is extremely attractive and engaging to job seekers, especially the younger generation, and can give organizations a competitive edge. Videos can capture what words can't, the faces of your employees; how your company looks and feels; and the passion, authenticity, enthusiasm and culture that lives inside your company.
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Behavioral Interviewing: 7 Tips for Hiring Superstars

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Behavioral Interviewing: 7 Tips for Hiring Superstars

Does your organization want to hire superstars and top performers? Behavioral-based interviewing is one of the most effective interviewing techniques and is the chosen form of interviewing by most employers to hire and select top performers. Time and time again, employers tell us that behavioral interviewing practices help them select top people for the job.

Behavioral interviewing involves evaluating how a candidate acted in specific situations in the past. The underlying assumption of behavioral interviewing is that past performance and behavior predicts future performance and behavior. Unlike other types of interviews, behavioral interviewing is generally more successful in evaluating a candidate and predicting how they might perform in the role for which they are applying.
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50 Sample Interviewing Questions for Employers

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50 Sample Interview Questions for Employers examples of behavioral interview questions interviewing questions for employers

When conducting interviews, it's helpful to not only develop standard interview questions unique and specific to each position's requirements, but also to compile a bank of questions for critical competencies common to many jobs that you can choose from for your interviews.

Such competencies include a number of soft and analytical skills including critical thinking, judgment, decision-making, initiative, risk taking, creativity, diligence, resilience, communication, conflict management, time management, supervision, among others. Many of these are relevant to a number of jobs.

We've compiled a list of 50 common interview questions, mostly behavioral in nature, which you can use to interview your job candidates.

  1. Tell me about a time when you were creative in solving a problem.
  2. Give me an example of a time when you found an innovative or a new and better way of doing something on the job.
  3. Describe an idea that came to fruition because of your efforts. What was your role? What was the outcome?
  4. What is the biggest risk you've ever taken at work? What happened?
  5. Tell me about a time you made a mistake.
  6. Give me an example of a time when you used good judgment when solving a problem.
  7. Give me an example of a difficult decision you had to make at work in the last year.
  8. Give an example of a time when you had to make a decision or come to consensus in collaboration with others.
  9. Tell me about a time when you had to make an unpopular decision. What was the outcome?
  10. Describe a problem at work that you were unable to solve. Why couldn’t you solve it?
  11. Explain a situation in which you needed to successfully convince or influence someone to accept your viewpoint.
  12. Tell me about a time when you disagreed with a coworker.
  13. Discuss a situation in which you had to work with a frustrating coworker and how you worked with them.
  14. Tell me about a time when you dealt with a difficult team member on a project or task.
  15. Describe a negotiation you were involved with. What did you do and what were the results for you and the other party?
  16. Explain a time when you had to motivate others to achieve certain results. What did you do?
  17. Give me an example of a time when you had to change your behavior or work style to effectively work with others.
  18. Describe a situation when you had to change your style or actions to respond to someone else's needs.
  19. Tell me about a crisis that you had to handle at work. How did you respond to the crisis?
  20. Describe a time when you had to communicate sensitive information to others. How did you communicate this information?
  21. Explain a time when you had to adjust to a change over which you did not have control.
  22. Discuss a time when you encountered a difficult obstacle that you had to overcome on the job. What steps did you take? What was the result?
  23. Tell me about a project that did not go as planned.
  24. Tell me about a work-related decision you made or a situation you handled where, if you could do it again, would do something different.
  25. Tell me about a time when you felt like giving up on a certain job or task.
  26. Describe a time when you encountered a stressful situation at work.
  27. Give me an example of when you made an unusually positive impression on a customer.
  28. Describe a time when you had to deal with an upset customer.
  29. Tell me about a specific project or task that you were involved with that resulted in improving something in your department and/or organization.
  30. Tell me about a time when you had to analyze information, identify issues, and develop a plan to solve a business problem.
  31. Describe a time when you had to present a plan or proposal to an authority figure and did it successfully.
  32. Tell me about a time when you compiled and/or wrote a report that was well-received. What attributes of the report led to the positive outcome?
  33. Give an example of a time when you had to analyze information and make a recommendation. How did you go about this? What were the results?
  34. Explain a time when you needed to step into a situation, create support, and achieve results.
  35. Tell me about task you did at work in which you had no experience. How did you address your inexperience?
  36. Describe a situation where you had to learn something new. What steps did you take?
  37. Describe how you have developed others in the past.
  38. Explain a time when you had to instruct or train someone on how to do a task. How did you go about this?
  39. Explain a situation when someone asked you for help outside of your job.
  40. Describe a situation when you had to coordinate or manage a project. What steps did you take to ensure that the project met its goals?
  41. Describe a task that you had to accomplish without any direction.
  42. Tell me about a time when you delegated a project or task effectively.
  43. Give me an example of a goal you set that you reached successfully.
  44. Tell me about a time when you exceeded your manager’s expectations.
  45. Give me an example of a time when you had to go above and beyond your usual duties to accomplish a task.
  46. Describe a time when you had to balance multiple conflicting priorities and did so effectively.
  47. Provide an example of a situation when you prioritized elements of a large project or initiative.
  48. Tell me about a time when you faced an unreasonable deadline and how you handled it.
  49. What work accomplishment are you most proud of?
  50. If I was to contact your previous manager, what would they say about you?

These sample interview questions can help you identify how a candidate would act in real life work situations based on how they have acted in the past on many general competencies. But be sure to supplement these with questions that evaluate specific competencies you are looking for and the essential skills you would like your ideal candidate to have. 

Behavioral Interviewing Training

Behavioral Interviewing Training

Participants will learn the importance of proper preparation for an behavioral interview.

Train Your Employees

The 20 Craziest Interview Questions We've Heard

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Some employers are taking interviewing to an entirely different level by asking job candidates creative, outside of the box, seemingly absurd, but effective and unique interview questions during the hiring process. The following are 20 of the craziest questions we’ve heard of that are asked in interviews at companies like Google, Marriott, Bain & Co., and Mastercard.

  1. If you were to get rid of one state in the U.S., which would it be and why? (Forrester Research)
  2. How many golf balls can fit in a school bus? (Google)
  3. Why are manhole covers round? (Google)
  4. How many quarters would you need to reach the height of the Empire State building? (JetBlue)
  5. What do you think about when you are alone in your car? (Gallup)
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Interviewing Tips: What to Say and Ask (PDF)

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When conducting an interview, employers and their hiring managers need to keep in mind what to say and what not to say and ask in an interview to stay legal, attract great talent, and make good hiring decisions.

We've compiled a list of What to Say, What and What Not to Ask, How to Ask and How to Close. Click below to download the PDF:

Download: Interviewing Tips: What to Say and Ask (PDF)

Additional Resources

Interviewing Skills Training

To learn more about interviewing, including legal issues, effective questions, planning and evaluation strategies, and actual practice in preparing and delivering interviews, consider attending ERC’s upcoming workshop on “Interviewing Skills for Managers & Supervisors.” For more information or to register, please click here. Or, for interviewing training delivered on-site and customized to your organization’s needs, please contact ckutsko@yourerc.com.