“You Didn’t Get the Job.” 4 Tips for Communicating with Applicants

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“You Didn’t Get the Job” - 4 Tips for Communicating with Applicants

“You didn’t get the job.” No employer wants to communicate this news to applicants, but communication about whether or not a candidate “got the job” is an important part of the hiring process.

Making a good hire partly requires an individual having a good candidate experience in your hiring process. Candidates are as much evaluating your workplace as you are evaluating them, and without a positive experience, you run the risk of losing strong candidates. Effective communication with job applicants is one of the most important predictors of whether or not applicants have a good experience.

Unfortunately, candidate communication is an area needing improvement among many employers. Too often, organizations leave applicants wondering whether or not they made it to the next phase of the hiring process or if they got the job.
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Most Popular Ways to Communicate Hiring Decisions

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Throughout the recruiting and hiring process the potential employer and the job candidates engage in an ongoing series of communications back and forth through an increasingly diverse list of channels.

From phone call screenings and video interviews to applicant tracking systems and emails, this series of communications is ultimately leading up to one of two final pieces of communication- either a job offer or a rejection. What to say, write or do to communicate a hiring decision is certainly challenging for many organizations, but how the communication is handled can be equally challenging and important to consider.

Drawing from data reported in the 2013 ERC Hiring Trends & Practices Survey, the figure below illustrates the various communication methods organizations in Northeast Ohio use to notify job candidates of a hiring decision.

Figure 1 | Communication methods used to notify job candidates of a hiring decision


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Behavioral Interviewing: 7 Tips for Hiring Superstars

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Behavioral Interviewing: 7 Tips for Hiring Superstars

Does your organization want to hire superstars and top performers? Behavioral-based interviewing is one of the most effective interviewing techniques and is the chosen form of interviewing by most employers to hire and select top performers. Time and time again, employers tell us that behavioral interviewing practices help them select top people for the job.

Behavioral interviewing involves evaluating how a candidate acted in specific situations in the past. The underlying assumption of behavioral interviewing is that past performance and behavior predicts future performance and behavior. Unlike other types of interviews, behavioral interviewing is generally more successful in evaluating a candidate and predicting how they might perform in the role for which they are applying.
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Hiring Felons: 6 Rules Employers Need to Know

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Hiring Felons: 6 Rules Employers Need to Know

Does your organization have a policy against not hiring felons or people convicted of a crime? Do you automatically exclude applicants on the basis of having a criminal record? Lawsuits are on the rise when it comes to not hiring applicants with criminal records, and yet it’s a fairly common practice among employers. Here's what you need to know to stay compliant.

Hiring Felons: Two Areas of Risk for Employers

On one hand, when hiring employees with criminal records, employers are at risk of negligent hiring if they fail to do their due diligence in investigating the employee’s background insofar as it relates to the job for which they are applying.
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Hiring Practices: Checking Up on Job Candidates

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With an average “cost-per-hire” of just over $4,500 reported by Northeast Ohio organizations in 2013, making sure you are making the right hire on the first try is key. Admittedly, the selection process at each organization can incorporate any number and combinations of methods and should in fact be designed to reflect your organizational culture. Having a complete understanding of each potential new hire is a bit unrealistic, but by implementing a few basic practices during the hiring process, organizations can avoid awkward or potentially even legally complicated situations after-the-fact that could have been mitigated better up-front. We highlight a few of the more traditional methods reported in the recently published 2013 ERC Hiring Trends & Practices Survey below.

Background checks

2013 ERC Hiring Trends & Practices Survey found a strong majority very much in line with the 2011 results at well over 80%. As might be expected, background checks/screenings were conducted slightly less commonly among both non-profit organizations as well as smaller sized organizations with 1-50 employees.
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The Beauty Bias: Can You Hire Based on Looks?

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Can employers hire based on looks and image? Does beauty affect hiring and even promotions? Should it?

There's quite a bit of controversy about what has been termed the "beauty bias" in 2013, especially in light of a legally-questionable job website which allows employers to recruit "beautiful people" to hire. As this issue gets more traction, here's what the law says, what existing research says, and our conclusions about whether beauty and image should factor into your employment decisions.
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11 Easy Ways to Create a Memorable First Day for New-Hires

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Organizations only have one chance to make a great first impression with their new-hires - on their first day. A new employee's first day is the most critical day of on-boarding. It leaves a lasting impression that should be both positive and memorable.

Creating a memorable first day for your new-hires doesn’t require an overly elaborate on-boarding program, but it should avoid the common mistakes and issues that plague many on-boarding experiences and lead to poor first impressions including lack of preparation and support, poor training, information/training overload, and failing to provide a warm welcome.

Here are 11 easy ways to create a positive and memorable experience for your new-hires on their first day.
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9 Things Job Applicants Want from an Employer

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9 Things Job Applicants Want from an Employer

Hiring great people increasingly demands that your organization creates an attractive, easy, engaging, personal, and memorable experience in the hiring process.

Hiring practices either repel or attract the talent you are trying to recruit. From the moment you "touch" job candidates, they take in information about your organization, form opinions of your workplace, and make decisions about whether or not to pursue employment with you. A 2013 study by CareerBuilder shows that candidate experience is linked to whether applicants seek employment at your company again, recommend employment, and even purchase products or services from your organization.
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Schools Popular with Local Employers for Interns and Grads

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Geography

From April 2012 to April 2013, respondents to the 2013 ERC/NOCHE Intern & Recent Graduate Survey have hired interns or recent graduates from well over 100 higher education institutions. Familiar local names such as University of Akron, Kent State University, and Case Western Reserve University top the list at more than 20 organizations each, but a plethora of smaller colleges and out-of-state institutions are also listed.
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5 Proven Ways to Attract Highly Skilled Talent

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Finding the best people – the most highly skilled and top performing talent – is usually a challenge for employers, but over the years, in researching how employers land great talent in our NorthCoast 99 program and various survey reports, we've learned some "tried and true" ways that they attract the best people.

1. Make a decision to hire only the best.

Many organizations accept poor fits and mediocre talent when they don't have to settle for anything less than the best. Whether it's a policy, philosophy, or just a general standard, you too, can make the decision to hire only highly skilled top performers.

Not only does a commitment to hiring only top talent focus your recruiting and hiring practices, more importantly, the best performers don’t want to work among average talent or poor performers, so hiring only the best people will generally help your organization retain more top performers and attract new ones. Chances are, your best people will also refer you more highly skilled top performers.
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