Terminating for Undocumented Poor Performance: What Are Your Options?

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Terminating for Undocumented Poor Performance: What Are Your Options?

There are many situations in which an employer would like an employee to be relieved of their duties but the situations do not necessarily present a well-documented, policy-violated, fireable offense. These situations, if acted upon incorrectly, could make the organization vulnerable to a lawsuit. This is probably a situation that many HR professionals would like to avoid at any and all costs.
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Reward & Recognition Program Quiz: 6 Questions for HR to Answer

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Reward & Recognition Program Quiz: 6 Questions for HR to Answer

1. What is the end goal of your reward and recognition program?

  1. Improve employee engagement
  2. Reduce voluntary turnover
  3. Reward top performers
  4. All of the above

This is a tough one to start with, but we start here because hopefully this question is also where your organization started when setting up the program. In the broadest sense all of these options (yes, the answer should be D) point towards one fundamental goal—motivating employees to do their best work at your organization.
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3 Keys to Closing Your Organization’s Skills Gap

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3 Keys to Closing Your  Organization’s Skills Gap

According Adecco’s State of the Economy and Employment research, the skills gap is a very real thing. Of the senior executives surveyed, 92% feel that there is a skills gap in the U.S. workforce. The study also reports that “senior executives believe the skills gap has less to do with complacency on the part of American workers and more to do with the U.S. education system and costs associated with in-house training programs.
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3 Ways to Turn Workplace Conflict Into Results

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3 Ways to Turn Workplace Conflict into Results

American essayist, Hamilton Mabie once said “don’t be afraid of opposition. Remember, a kite rises against, not with, the wind.” Think of this quote as a way of setting the tone when dealing with conflict.

Conflict, in it’s truest sense, is not a negative despite the connotation. Conflict is simply any situation in which two or more people appear to have opposing needs or wants of the outcome. Instead of letting the conflict in your organization get the best of you and your employees, here’s 3 ways to turn workplace conflict into results:
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It’s Not About What Your Interns Can Do For You, But What You Can Do For Your Interns

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It’s Not About What Your Interns Can Do For You, But What You Can Do For Your Interns

There are plenty of articles out there with advice and tips for college kids looking to get internships and how to add value to the organizations they are interning for, including some of our own. This is not another one of those articles. In addition, there are plenty of articles out there that point out the organizational benefits to hiring an intern or having an internship program at your organization. This is also not one of those of articles.
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2017 Attendance Record

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Tracking employee attendance is important to ensure that you have a record of employee absence, tardiness, vacation time and more. Download the free Attendance Record below to help you track attendance for your employees.

2017 Attendance Record

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Respect: The Key to Customer Service Excellence

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customer service respect treating customers with respect define respect in customer service Respect: The Keys to Customer Service Excellence

“Products and prices can be duplicated, but a strong customer service culture can’t be copied!” This quote by speaker Jerry Fritz, truly embodies why organizations should put more focus on their customer service training.

The foundation for a great relationship with customers is respect. When respect is built, it is much easier to handle unexpected and unpleasant situations.
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4 Rising Training Trends of 2017

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4 Rising Training Trends of 2017

A report by IBM found that “84% of employees in Best Performing Organizations are receiving the training they need compared with 16% in the worst performing companies.” To ensure that employees are receiving the training they need, it is important to stay up training trends. Learning and development is an ever-evolving concept that adapts to enhance the experience and the outcomes of learners.
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3 Keys to Communication: Listening, Nonverbal, and Written

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3 Keys to Communication: Listening, Nonverbal, and Written

“Communication works for those who work at it.”

—John Powell

Communication is part of the foundation to any successful working relationship. Effective communication includes clarity, conciseness, and coherence between all parties. However, that clarity, conciseness, and coherence doesn’t always come naturally in a relationship.


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