The Power of Lean for HR

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The Power of Lean for HR

Lean concepts have been around for quite some time—starting in the auto manufacturing industry. Even so, many companies today are just beginning to investigate what a Lean implementation could do for their business. No matter the company's industry—manufacturing, service, or otherwise—Lean processes offer organizations of all types and sizes methods to identify and reduce waste, which positively impacts your employees, customers, and the bottom line.

Tom Ault, ERC's Director of Technical Training, brings a wealth of industry and technical experience to our members and clients' fingertips. With a solid understanding of the financial and organization-wide impacts training has on a business, Tom works to identify continuous improvement needs and deliver custom solutions based on each company's specific situation.

The following interview with Tom reveals some of the basic principles and benefits of Lean, how it impacts the HR function, and why Lean should be an initiative to consider for your business.
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Conflict Resolution Tips Every Manager Should Know

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Conflict Resolution Tips Every Manager Should Know conflict resolution manager

Working in any organization means working with people that have a variety of opinions, perspectives, and/or work styles. And while organizations who foster such diversity are the strongest type of organizations, it doesn’t always mean everyone will get along 100% of the time.

Managers need to be able to recognize when problems are brewing and feel comfortable and equipped to work with staff members in resolving these issues.

We spoke with Jackie Mueckenheim, Senior Trainer with ERC’s Learning and Development Team, about why it’s important for managers to understand how to resolve problems that occur in the workplace, what are some common problems, and four conflict resolution skills that every manager should know.
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Six Trends that will Influence Employers in 2014

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Six Trends that will Influence Employers in 2014

Several training trends emerged from 2013 that will affect employers’ delivery of learning and development, heading into 2014. They include the following:

1. Informal Learning

Discussing best practices, reading articles and blog posts, informally talking to mentors, and exchanging messages with coworkers, is evolving and more organizations are leveraging it to improve performance.
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Complete Guide to Training & Development

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Complete Guide to Training & Development

Training and development is an essential function of most organization nowadays. Strategically investing in employees'  training and development, nurturing their talents, and building their skill sets helps organizations achieve their desired results, enhances their culture, and assists leaders in better managing talent. Most organizations can't compete effectively without providing training and development.

Properly managing and administering staff training is important. The following guide provides guidance on several areas of training and development, including:
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Leader Development: A Growing Concern and Priority for Employers

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Leader Development: A Growing Concern and Priority for Employers

Leadership development is among employer's top priorities and concerns in the workplace today. A 2013 survey conducted by The Conference Board and Right Management concluded that organizations are expected to spend 37% more on leadership development in 2014.

Many employers are concerned over a potential lack of talent to fill future leadership roles, and are putting practices in place such as succession planning and leadership development programs targeted toward young people, high-potentials, and emerging leaders to address those future gaps.

Below is a quick summary of two key areas in which the approach to creating leadership development programs is evolving.
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10 Ways to Be Better in HR in 2014

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10 Ways to Be Better in HR in 2014

As the end of 2013 approaches, it's an ideal time to stop and reflect on your development as an HR professional and how you might be more effective in your HR role in 2014. Here are 10 ways to be better in HR in 2014.

1. Assume the role of a leader.

Even if you aren't one or don't have the authority or title of a leader, act like one each and every day. Use your influence for positive workplace change in your company, because when your actions have an impact on others, they matter and make a difference.

Leadership is less about title and role, and more about impact and influence. Anyone can lead...even from the very bottom. Assume your "seat at the table" and act like you have one.
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20 Subtle Signs of Bullying at Work

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20 Subtle Signs of Workplace Bullying signs of bullying at work

If you think workplace bullying doesn’t affect some of your employees, you're mistaken. One in four employees is affected by it. There is a misconception that bullying is overt. Rather, it’s often subtle, slow, and insidious mistreatment that passes over the radar screen.

Rarely can bullying be identified based on one action, but rather a pattern of actions over a long period of time. This is why it so often goes undetected in the workplace, and your employees could be suffering because of it.
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What to Do When Managers Behave Badly

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What to Do When Managers Behave Badly

A new national study of leadership uncovered that many managers and senior managers lack the behaviors required to be good leaders. This calls into question: what if our managers are behaving badly with our employees, and what should we do about it?

In many organizations, managers behave badly, negatively affecting employees and the workplace environment, and putting their companies at risk. Bad management behavior can range from minor to major offenses, but can be destructive, eventually chase away great employees, and sometimes even cause a lawsuit.
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10 Things Successful Supervisors Do Differently

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how to be an effective supervisor how to be a supervisor becoming a supervisor 10 Things Successful Supervisors Do Differently

We've all had good supervisors and bad ones, and chances are we remember the characteristics of both pretty vividly. The good ones probably stick out as people who have made a positive impact on our work lives and who made us more successful in our careers. The bad ones probably showed us the type of supervisors that we don't want to be and the mistakes we don't want to make.

Outstanding supervisors can create a profound ripple effect in their organizations. Their behavior, integrity, and treatment rubs off on others for the better. Not only do supervisors directly impact their team members, but they indirectly affect others. The people they supervise and manage frequently move on to lead others, often in a way that emulates how they were supervised.

Here are ten things that successful supervisors do differently.
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A Brief Guide to Coaching Employees

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Coaching is a development tool that many organizations are using to enhance performance and behavior at all levels of the organization - from employees to key leaders. Coaching has been found to lead to improved work performance, business management, team effectiveness, self confidence, relationships, and communication skills.

Coaching Defined

Coaching is a one-on-one developmental tool that can be highly effective in developing leaders and high potential employees, changing behavior (or addressing derailing/poor behavior), improving leadership and managerial effectiveness, and enhancing performance. Coaching is usually focused on one of three areas: performance, development, or executive/leadership ability.
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