Jackie Mueckenheim Joins ERC’s Training Practice

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ERC is pleased to announce that Jackie Mueckenheim has joined ERC’s Training Practice as a Learning & Development Instructor. In this role, Jackie will partner with clients to improve overall organizational performance by helping their staff members – executive teams, managers/supervisors, and individual contributors alike – to build and strengthen core leadership, communication, and interpersonal relationship skills. Her topic areas include:

  • Leadership Development
  • Communication & Business Etiquette
  • Customer Service
  • Workplace Respect & Diversity
  • Critical Thinking
  • Business Writing

Jackie has over 23 years experience in developing, designing, and facilitating workshops and seminars, executive retreats, and strategic planning initiatives for corporate, nonprofit, and academic groups. Her industry experience includes banking, finance, accounting, manufacturing, healthcare, education, lodging and hospitality, technology, non-profit and professional services.

Prior to joining ERC, Jackie designed and facilitated professional development workshops for Cleveland State University’s Monte Ahuja College of Business. She also spent over 17 years with The Thomson Corporation as a Senior Editor, Project and Product Manager, and served as an adjunct instructor at Case Western Reserve University.

Jackie is a certified DiSC facilitator, as well as a board-certified instructor with the Ohio Board of Nursing and for the Counselor, Social Worker, and Marriage and Family Therapist Board of the State of Ohio. She has completed the Employee Engagement and Retention program through Career Systems International, and the Business Continuity/Contingency Planning certificate program through Cleveland State University.

To contact Jackie, please email jmueckenheim@yourERC.com or call 440-947-1322.