According to the 2011 NorthCoast 99 Winners Report, a higher percentage of manufacturers addressed workplace violence or bullying in their employee handbooks compared to other industries. Eighty percent of NorthCoast 99 winners in the manufacturing industry reported having a workplace violence or bullying policy, compared to 68% of winners overall.
Only half of winners in the finance, legal, and management services industry acknowledged having a workplace violence or bullying policy in their employee handbook. In the health and human services industry, 60% of NorthCoast 99 winners addressed violence or bullying, while 69% of winners in the marketing, technology, and architectural industry reported having a workplace violence or bullying policy.
Workplace violence and bullying are serious issues that can occur anywhere and at any time, but some work environments are more susceptible to violence and bullying. Work environments that have more exposure to external visitors, conflict, or stress are generally more prone to violence and bullying. Employers in these types of organizations must address violence and bullying early on by implementing policies and procedures and providing training and education that support a safe place to work.
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