According to the 2012 ERC/CareWorks FMLA Practices Survey, Northeast Ohio employers face numerous challenges associated with administering employee leave under the Family Medical Leave Act (FMLA). The survey cites that the biggest challenges employers face when administering leave under the Family Medical Leave Act (FMLA) are tracking leave, determining the overall costs associated with FMLA absences, and overall legal compliance. Determining what constitutes a serious health condition and meeting paperwork deadlines designated by the Department of Labor (DOL) were also cited as challenges, but were less common.
Additionally, 56% of respondents said they believe they are capturing all situations at their organization which should be designated as FMLA, further suggesting that several employers are experiencing challenges with tracking and administering the law.
"Employers spend a significant amount of time administering FMLA, but continue to struggle with compliance. Every step of the FMLA administration process requires a substantial amount of detail, so an employer needs someone who is highly trained on the FMLA regulations and can stay on top of each claim on a daily basis," says Holly Moyer, Senior Disability Management Consultant at CareWorks. Holly adds, "The legal exposure for FMLA is on the rise, therefore it is critical for employers to have a well governed FMLA Administration program in place that focuses on compliance and consistent claim handling."