Whether you work for a Fortune 500 company or a small mom-and-pop machine shop, chances are performance reviews aren’t very high up on the list of your employee’s favorite things to do at work. Whatever the shortfalls, perceived or real, of the performance management process at your organization, the angst around reviews is only magnified when working through the process with employees who receive less than stellar ratings.

WRITTEN BY DR. DAVID WATTERSON, FOUNDER OF ERC'S AFFILIATE, WATTERSON & ASSOCIATES, INC.

In the 2017 ERC/Crain’s Cleveland Workplace Practices Survey, the majority of respondents noted the hiring and retention of talent is their biggest organizational challenge, and that employees were the greatest strength of their company.

There are many factors that go into an effective executive coaching intervention, but there are four that stand out as being essential for success.

Developing a budget for training or professional development for your employees can be a daunting task for many HR professionals. The average direct learning expenditure per employee is $1,273 according to the Association for Talent Development’s (ATD) 2017 State of the Industry report. This report also found that the average amount of formal learning hours per employee is 34.1, not including informal learning such as on-the-job learning. Both of these figures are increases from previous years which reveals organizations are putting more effort and money into developing their workforce. Being clear about specific training needs and associated costs is critical for budget planning purposes. However, there are so many unknowns that occur during the year that trigger the need for a specific training that could throw off an entire budget.

We've been listening to our members and clients, and we're excited to share our redesigned ERC website! It's now even easier to access ERC's services on any device. From HR resources, to training programs, to consulting & coaching services, we've created a better and simplified experience for you.

Coaching is a development tool that many organizations are using to enhance performance and behavior at all levels of the organization - from employees to key leaders. Coaching has been found to lead to improved work performance, business management, team effectiveness, self confidence, relationships, and communication skills.