ERC Training Attains Top Sales Honor

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Highland Heights, OH – Wiley™ recently accounced that ERC is a Ruby award-winning Partner for Everything DiSC® and The Five Behaviors®. This achievement acknowledges our company's commitment  to developing leaders and their teams.

"We're thrilled to be a Ruby-award recipient and authorized partner of Wiley assessments," said Kelly Keefe, President of ERC. "Through these valuable instruments, our members and clients are realizing greater productivity, cohesive teamwork, and breakthrough growth."

Everything DiSC® is a personal development learning experience. It is founded and based on the DiSC model, a tool that helps people understand their preferences and tendiences better as well as those of their teammates. Along with training, DiSC helps improve teamwork, communication, and productivity in the workplace.

The Five Behaviors® is the result of a partnership between the best-selling author, Patrick Lencioni, and Wiley Workplace Learning Solutions. It helps improve team collaboration and organizational development. 


About ERC 

Since 1920, ERC has provided people data and HR services to help leaders make better decisions. Through our certified HR advisors, we offer consultative services, compensation benchmarking and data, workplace polls and surveys, networking, and cost savings opportunities.  

We also offer virtual and classroom instructor-led training, on-demand learning, individual and team assessments, one-on-one coaching, and employee engagement services. In addition, ERC is the founder of NorthCoast 99 and sponsors the ERChealth insurance program for Ohio employers. 

Using Assessments to Develop Employee Learning Paths

Developing Learning Paths for Employees with Assessments

Talent, in many organizations, seek learning and development opportunities to advance their careers. They often look to their employer for support and guidance. Therefore, it is important for organizations to provide structured learning. However, many employees may not know where to start when it comes to their professional and career development. Organizations have the unique opportunity to provide the “where to start” for employees in conjunction with developing the skills necessary for the overall goals of the organization.

Read this article...

What HR Professionals Need to Know about the EEOC’s Guidelines on Criminal Backgrounds



According to a survey released by the Society for Human Resource Management in 2012, approximately 69% of organizations reported that they conduct criminal background checks on all of their job applicants. However, what happens if something questionable shows up on the background check that reveals a criminal past? Do you have the right to ask them about it?

Yes, you do. The Equal Employment Opportunity Commission (EEOC) guidelines strongly recommend employers speak to their candidates about a criminal history brought up in a background check.

In a Guidance document released in 2012, the EEOC describes the circumstances under which an employer’s use of arrest and conviction records can violate Title VII’s disparate treatment and disparate impact theories. The EEOC continues to embrace a test that evaluates criminal history, known as the Green factors

The Green factors include:

  1. The nature or gravity of the offense or conduct
  2. The time elapsed since the conviction and/or completion of the sentence
  3. The nature of the job sought or held

But what is significant about the enforcement Guidance? It tries to assist employers with a better understanding of how the EEOC believes these factors should be applied.

Application questions

As a best practice, the EEOC encourages employers to not ask about convictions on an employment application. However, if the employer does ask the applicant about their criminal background past, the Guidance recommends that they only ask questions that are relevant to the position and job duties.

Arrest records

The Guidance states that an employer may not use arrest records to solely treat an applicant differently and cannot use arrest records alone as a reason to deny employment. However, if an employee has been arrested, the Guidance allows employment decisions to be based on the conduct underlying the arrest. As long as the reason for which the employee or applicant was arrested is relevant and makes the individual unfit for the position, than the employee or applicant may be terminated/not offered employment for the arrest.

Individualized assessments

This is when an employer will inform an employee or applicant that he or she will be screened for a criminal background. The individual is given an opportunity to respond and then the employer considers the circumstances before making a decision.

“In the Guidance, the EEOC states that employers who develop a targeted screen using the Green factors as well as the individualized assessment, can avoid Title VII liability.”

Compliance with federal law:

“The Guidance affirms that an employer who is conducting criminal background checks in order to comply with another federal law or regulation will not violate Title VII.”

However, the EEOC states that if a screening exceeds the scope of a federally imposed restriction, liability can occur if an employer doesn’t provide evidence that justifies an enhanced policy.

EEOC Guidance check list for HR professionals

HR, compliance, termination, or compensation questions?

ERC has a team of HR Help Desk Advisors to provide timely and trusted answers.

Contact the Help Desk

Keys to Setting Up a Training & Development Process

Keys to Setting Up a Training & Development Process

Many organizations have a training and development function of their business nowadays, whether it is one or a few staff members devoted to training and development, or an entire department. Developing a training function not only helps centralize employee training and development, but also supports an organization's commitment to employee development. Increasingly, organizations that invest in and structure their approach to training and development have a 'leg up" on the competition.

Read this article...

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