ERC is pleased to announce that we have launched a new series of courses that meet the needs of diverse industries.

Foster a Productive Workforce with Supervisory and Leadership Trainings

ERC's virtual, instructor-led training courses aim to empower leaders in mid-level and supervisory positions. The courses include new Supervisory tracks that cover fundamental and advanced concepts; the six-part Supervisory Series Fundamentals Path and the four-part Supervisory Series Advanced Path. The courses begin in early September and are designed to equip leaders with a wealth of resources, assessments, and collaborative opportunities to evaluate and discover effective behaviors that foster a robust and productive team. ERC will also be offering a six-part Mid-Level Leadership Series that will introduce leaders to practical models for strategic planning. It will also provide interactive opportunities to facilitate critical thinking and management skills through actionable and meaningful coaching. 

Employee Online Training Courses

Conversely, ERC’s online training courses offer employers more flexibility by allowing learners to go through the courses on their own time and at their own pace. ERC is thrilled to share four new courses: Behavioral Interviewing, Communication in the Workplace, Harassment Awareness and Professionalism in the Workplace (One-Hour Course), and Harassment Prevention and Professionalism in the Workplace for Managers & Supervisors (Two-Hour Course).

ERC strives to assist employers in enhancing their company culture, empowering employees with resources to make informed decisions, and promoting healthier and safer work environments. For example, the Behavioral Interview e-learning course can assist employers with their hiring success rate through proper and nuanced preparation, practice, and reflective exercises to accurately evaluate candidates.

"These types of courses are timely and allow us to help employers create great workplaces. We are on a mission here at ERC," said ERC President Kelly Keefe. "We know that we are making a difference. We know that we can help change workplace cultures. We know that we can help leaders become the best leaders they can be and empower employees with a wealth of resources."

Start Improving Your Workplace Today

For over 100 years, ERC has provided people data and HR services to help leaders make better decisions. Aside from our virtual and on-demand courses, ERC also offers on-demand HR support, compensation & benefit benchmarking data, in-person instructor-led training, individual and team assessments, and employee engagement services. Please contact us to learn more.

Behavioral interviewing can be a powerful tool in the hiring process when used properly. Unfortunately behavioral interviewing is being used incorrectly every day. Whether it's not having identified skills-needed, not evaluating properly, or not asking the right questions, the misuse of behavioral interviewing can effect your ability to place the right candidate in the right position. 

Companies today are looking for a candidate who not only fits the description of a position based on their experience but will also make an impact with their personality and responsive skills.

Does your organization want to hire superstars and top performers? Behavioral-based interviewing is one of the most effective interviewing techniques and is the chosen form of interviewing by most employers to hire and select top performers. Time and time again, employers tell us that behavioral interviewing practices help them select top people for the job.

Ever wonder how employers select a perfect match for a job? In our research, their secret lies in using certain hiring methods to select the right employees, specifically these four practices.