communicationDifficult PeopleLeadership & ManagementListening Techniquesnegotiationproblem solvingRelationshipsSupervisory5 Things Every Supervisor Should Know About Negotiating August 11, 2023December 13, 2016 by Liz Maier-Liu Negotiation is simply an exchange of information aimed at reaching an agreement. However, supervisors need to…5 minute readRead More
communicationCustomer ServiceCustomersDifficult PeopleEmployee Relations & Performance ManagementtrainingWorkplace Policies & Practices3 Keys to Good Customer Service August 11, 2023June 6, 2012 by Liz Maier-Liu Good customer service is the heart of every business. It flows from employees who engage internal…4 minute readRead More