Yelling at Co-Workers and Employees: Is It Ok?

employee conduct in the workplace Yelling at Co-Workers and Employees: Is It Ok?

Yelling; it’s a part of human communication. Sometimes it’s good and sometimes not. People yell for many different reasons. Maybe it’s to assert themselves over others, or to make their presence known. Maybe they want to incite confrontation or satisfy an ego.

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I Used to Be Their Friend, Now I'm Their Boss


 

Friendships in the workplace aren’t bad (in fact, they can be very positive), but young workers have a tendency to view their coworkers as friends more than other employees. When friends start getting promoted and managing one another, these relationships can pose problems.

How to identify the ‘friend’

This is a leader that is congenial, well-liked, and has above average soft-skills. They are extremely supportive of their employees and approach management interactions more like coworker relationships.

This individual refrains from having tough or crucial conversations with their employees and fails to acknowledge or manage conflict, frequently avoiding it altogether.

They often don’t manage performance well, and put up with poor results to maintain a positive relationship.

In essence, they focus on being their employees’ friend, rather than their manager or leader. In fact, some of these leaders may be managing previous coworkers or friends of theirs. They may even engage in behaviors that are considered unprofessional for a leader, such as participating in informal social activities, becoming Facebook friends with their subordinates, or gossiping about other employees.

How to develop

This individual doesn’t necessarily need training in soft skills, but does need training on core management principles, such as performance management, feedback, and conflict management.

These will be uncomfortable topics for this individual that you may need to address multiple times. They may also need to be coached on how to balance creating supportive relationships and interactions with their employees with results and getting the job done.

Some will also need to better understand the role of the leader and how to act professionally with their employees.

Supervisory Training

A lot of the time, an employee who has recently been promoted to a supervisor role doesn't always have the resources available to them to be a successful leader. By sending your employee through a supervisor training series, it will teach them the fundamental topics that any manager would need in order to lead in the most effective manner.

In the end, it will not only benefit the employee, but also the company to have a well-skilled supervisor helping operate the organization.

Interested in learning more about training your supervisors?

Submit your contact information and receive instant access to a video highlighting our process and a brochure featuring our courses, delivery methods, and success stories.

Preview Supervisory Training

 

The Changing Face of Paid-Time-Off

unlimited vacation paid sick leave The Changing Face of Paid-Time-Off

With a lot of attention around employee benefits focused around the 2014 ACA’s employer mandate, another major evolving trend in employee benefits, i.e. paid time off, has been largely overlooked in comparison to the healthcare law. However, two primary topics within the realm of paid time off have made considerable, if not short lived, splashes in the news media over the course of 2014.

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Hot Holiday Gifts for Employees & Employee Reward Gifts

holiday gifts for employees employee reward gifts Hot Holiday Gifts & Employee Rewards in 2014

The 2014 ERC Holiday Practices Survey found that 57% of Northeast Ohio employers plan to distribute gifts to their employees in the 2014 holiday season.

For the past several years, this figure has remained largely stagnant, as has the top gift of the season: gift cards. Employers choose gift cards for many of the same reasons as individuals might, including that employers can easily purchase and distribute large quantities of these gifts no matter how large or small their organization.

In some cases employers also noted that they were able to purchase these gift cards using reward points from corporate credit cards, making them a virtually cost-free gift giving option.

Other consistently reported gifts, from most popular to least in 2014, include:

  • Cash
  • Company logo items ranging from clothing to mugs
  • A variety of foodstuffs, such as turkeys and hams (sometimes one at Thanksgiving and the other at Christmas)
  • Raffle items as gifts
  • Gift baskets, again largely made up of various foodstuffs
  • Clothing, including outerwear
  • Electronics
  • Candy

Several unique observations can be made about this 2014’s list. First, one item that was noticeably absent from this year’s list of gifts was alcohol. Although, it has been on the decline in recent years, 2014 is the first year in which no organizations reported gifting alcohol to employees. Candy has also fallen to very low levels, this year reported as the gift of choice at only 2% of organizations.

As a cost saving measure, larger items, such as electronics or more extravagant gift cards or cash are sometimes raffled off at holiday parties. However, organization choosing to raffle off larger items typically still provided smaller gift cards, etc to all employees in order to maintain some equity among the staff.

Despite the decline in popularity of some of these smaller token items, another option that employers often consider as the holidays approach is actually on the rise, i.e., the traditional holiday bonus. A nearly identical proportion of the overall participants in 2014 are giving holiday bonuses as did 2013, i.e. 30%.

However, every year since 2010, the average size of this cash holiday bonus has increased, up by over $150 since 2013 to $980 in 2014. The qualifications for receiving this bonus are primarily focused on the performance of the individual and/or the performance of the company (in terms of profitability) over the year. However, still other organization indicate that all employees receive a holiday bonus regardless of these performance measures.

View ERC's Holiday Practices and Paid Holiday Survey Results

These surveys report on which holidays Northeast Ohio organizations plan to observe as well as holiday parties, gift giving, and more ideas for the holiday season.

View the Results

29 Ways to Celebrate the Holidays at the Office

holiday celebration ideas 29 Ways to Celebrate the Holidays at the Office

Winter brings a lot of things we find hard to embrace: snow, cold weather, taking 10 minutes to bundle up for the cold, and more snow. But with all of the hassles of winter, it also brings along something we can embrace: the holidays!

The holidays are a great way to bring your office together and celebrate through gifts, contests, food and decorations.

Here is a list of 29 ideas for your holiday office celebrations.

  1. Have employees decorate their office door and have a contest among everyone
  2. Host an office potluck
  3. Holiday office bingo
  4. Get an Elf on the Shelf and have the elf leave small gifts for different employees each day
  5. Decorate your cubicle and have a cube contest
  6. Host a hot chocolate bar with different toppings
  7. Have fun pizzas in the shape of Christmas trees and have employees decorate the trees
  8. Make it a family affair and bring in a Santa for the employee’s children
  9. Host a bake-off among all the employees
  10. Rent a photo booth for your holiday party
  11. Incorporate a charitable cause and donate gifts from your organization, such as Toys for Tots or Trees for Troops
  12. Organize a white elephant gift exchange with your employees
  13. Shoot a holiday video with employees to share with your customers - Don’t have a camera lying around? Use your smartphone!
  14. Have employees bring in their favorite cookie and have a cookie tasting
  15. Host an ugly holiday sweater day at the office
  16. Set up a holiday card exchange for employees
  17. Get your employees together to watch a holiday movie, like A Christmas Story, and make popcorn and hot chocolate in the office
  18. Get employees together and do some caroling around the other offices in your area
  19. Surprise unsuspecting people that you see at your office on a weekly basis with a little gift, such as the UPS driver that is always bringing packages to your office
  20. Do a craft with your employees like you did in grade school, such as snow globes made out of baby food jars
  21. Get the office to decorate a centralized Christmas tree in the office
  22. Play a game of minute to win it: holiday edition
  23. For smaller offices: get everyone a stocking to fill with gifts
  24. Organize a snowman building contest
  25. Put marshmallows into a large jar and have all of the employees guess how many are in the jar- the employee closest to the exact number will win a prize
  26. Buy some wrapping paper and bows and cover your artwork in it to make your office look more festive
  27. Decorate your office windows with spray snow and have your employees write holiday messages to each other
  28. For the New Year, have your employees write down a prediction for the upcoming year and create a time-capsule. Open it up with your employees 1 year later and see who was right
  29. Give employees company logo items, ranging from clothing to mugs, as a thank you for their work this year

View ERC's Holiday Practices and Paid Holiday Survey Results

These surveys report on which holidays Northeast Ohio organizations plan to observe as well as holiday parties, gift giving, and more ideas for the holiday season.

View the Results

The Ultimate Guide to Training in 2015

hr training topics The Ultimate Guide to Training in 2015

If your organization is like most, a guiding question for your 2015 planning will likely be some version of this question: “What kinds of training & development programs should we choose that will help ensure we are able to attract and retain talented employees, as well as prevent regrettable attrition, within our organization in 2015 and beyond?” What follows is a snapshot of some of the most popular training topics for 2014 and into 2015, along with a brief explanation of how they can each be leveraged to the benefit of the organization.

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