Events from ERC

Engaging & Retaining Talent - PMFrontline supervisors are the first line of defense in retaining talent and preventing employee turnover. By the end of this virtual, instructor-led training session, participants will be able to:· Identify the unique motivators and strengths of each direct report· Demonstrate listening with purpose and focus· Understand why talent stays and ... Read more

Increasing Workplace AccountabilityWhen an employee violates an expectation, managers and supervisors are responsible for holding that person accountable. While these conversations may be uncomfortable, they cannot be avoided. In this virtual, instructor-led training course, participants will learn and discuss the following topics:· What it means to take ownership of your work· Signs of low accountability· ... Read more

ERC HR Exchange is a program for ERC Members only and provides an opportunity to meet other ERC Members, network, and discuss Hot Topics.ERC HR Exchange is an ERC Members-only program that provides an opportunity to meet other Members, network, and discuss hot topics in the industry. Participants can share ideas in a safe and ... Read more

In this virtual, instructor-led course, we’ll explore the ways being a leader differs from being a manager.In this virtual, instructor-led course, we'll explore the ways being a leader differs from being a manager. Making the transition from manager to strategic leader requires an adjustment to your standard way of thinking to one that is more ... Read more

Strengthening Professionalism & Respect on Your TeamSuccessful managers and supervisors understand that by learning specific strategies they can create an atmosphere of mutual respect – and high performance – for all. In this virtual, instructor-led training course, participants will learn and discuss the following topics:• Common professionalism expectations in the workplace• The link between personal ... Read more

Role of the Supervisor- AMOn any given day, managers and supervisors regardless of tenure, industry, or organization are challenged to build positive relationships with employees, hold them accountable, and drive business results. That’s why it’s essential that they have a strong and effective skill set to both tackle issues and build on successes.The first step ... Read more

Supervisory Series Development Path: Fundamentals- AM (Formerly Supervisory Series I)ERC’s Supervisory Series Development Path: Fundamentals is tailored to help new, seasoned, and aspiring supervisors elevate their leadership skills and boost organizational success!This program’s comprehensive curriculum is designed to meet the needs of the learner, helping them overcome challenges, lead with confidence, and foster high-performing teams.It ... Read more

Role of the Supervisor- PMOn any given day, managers and supervisors regardless of tenure, industry, or organization are challenged to build positive relationships with employees, hold them accountable, and drive business results. That’s why it’s essential that they have a strong and effective skill set to both tackle issues and build on successes.The first step ... Read more

Supervisory Series Development Path: Fundamentals- PM (Formerly Supervisory Series I)ERC’s Supervisory Series Development Path: Fundamentals is tailored to help new, seasoned, and aspiring supervisors elevate their leadership skills and boost organizational success!This program’s comprehensive curriculum is designed to meet the needs of the learner, helping them overcome challenges, lead with confidence, and foster high-performing teams.It ... Read more

Communication Skills - AMOftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley’s DiSC® assessment to become more aware of their own and others’ communication styles and preferences. Participants will also be able to:· Recognize the impact of ... Read more

Communication Skills - PMOftentimes, the success of a supervisor or manager depends largely on how well they communicate with their employees. In this virtual, instructor-led training, participants will take Wiley’s DiSC® assessment to become more aware of their own and others’ communication styles and preferences. Participants will also be able to:· Recognize the impact of ... Read more

Conflict ManagementSince supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. By the end of this virtual, instructor-led training session, participants will be able to:· Recall the most common causes of conflict· Identify the five Thomas-Kilmann Conflict Mode Instrument (TKI) conflict ... Read more