Conducting Effective Workplace Investigations

Description

Businesses may find it necessary to conduct a workplace investigation when there is credible evidence of employee misconduct, ethical negligence or significant wrongdoing. Knowing what to investigate and what questions to ask is critical.

This highly interactive, practical, and hands-on training session focuses on best practices for effectively conducting workplace investigations.

Participants will learn how to:

  • Thoroughly prepare for a workplace investigation
  • Appropriately conduct a workplace investigation
  • Write an effective report of investigation findings
  • Make appropriate recommendations based on the findings

Topics to be covered include:

  • Consideration of best practices related to confidentiality
  • Preparation for and review of documentation
  • Receiving the initial concern and preliminary considerations
  • Determining the scope of the investigation, including what to investigate and what not to investigate
  • Performing the investigation interviews, including development of appropriate questions for complainant and accused and percipient witnesses, and development of effective opening and closing statements
  • Discussion of special issues, including protection of parties and credibility issues
  • Writing an effective investigation report, including determination of findings and related recommendations

This activity has been approved for 3.0 PDCs through SHRM as well as 3 HR (General) recertification credit hours toward PHR®, SPHR®, GPHR® recertification through HR Certification Institute® (HRCI®).