Conducting Effective Workplace Investigations


This highly interactive, practical, and hands-on session focuses on best practices for effectively conducting workplace investigations. Participants will learn how to:

  • Effectively and thoroughly prepare for a workplace investigation
  • Appropriately conduct a workplace investigation
  • Write an effective report of investigation findings
  • Make appropriate recommendations based on the findings of the investigation

Topics to be covered include:

  • Consideration of best practices related to confidentiality
  • Preparation for and review of documentation
  • Receiving the initial concern and preliminary considerations
  • Determining the scope of the investigation, including what to investigate and what not to investigate
  • Performing the investigation interviews, including development of appropriate questions for complainant and accused and percipient witnesses, and development of effective opening and closing statements
  • Discussion of special issues, including protection of parties and credibility issues
  • Writing an effective investigation report, including determination of findings and related recommendations