HR Help Desk

A direct line to a virtual HR research team

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Time and resources can be scarce, and the right information can be difficult to find. That’s why ERC members depend on our team of certified, credentialed and experienced HR Advisors to provide timely and accurate information to help them make more informed decisions about HR issues and initiatives.

From wage and salary benchmarks, to requests for sample polices and forms, to questions about best practices or sensitive employee issues, our HR Help Desk staff can help.

Contact our HR Help Desk:



Members call 440-947-1278, email hrhelp@yourERC.com, or submit a request online.


Responses to requests are provided within one business day, guaranteed.


Members may ask an unlimited number of questions

Hours of Operation

Monday through Friday from 8:00am to 4:00pm (EST)

Interested in learning more about ERC Membership?
Contact our team for more information: membership@yourERC.com or 440-684-9700.


Disclaimer: ERC does not provide qualified legal opinions. Information obtained through the site and services should not be relied upon or considered a substitute for legal advice. The information ERC provides is for general employer use and not necessarily for individual application. ERC recommends that you consult legal counsel for workplace matters.