Business Writing Training Course

Business Writing Training Course

Well-written communications save time, add credibility and reflect positively on a company's image.

The purpose of this training is to help participants improve their ability to demonstrate sound business writing skills and to improve the effectiveness of their customer service communications—especially their emails.

This workshop is designed to incorporate class discussion, and written exercises that will help improve participants’ writing skills.

What will participants learn from this training?


Identify the chief principles of effective writing


Identify the keys to appropriate use of email


Value brevity and demonstrate ways to achieve it


Understand many common misconceptions about workplace writing


Understand the power of a natural style and simple language


Use numerous tools involved in correctness, editing, and proofreading


Apply specific tips on how to organize any written message


Understand the power of a natural style and simple language

Who should attend business writing training:

Anyone who does writing of any kind including:

  • Email communication
  • Research
  • Management
  • Marketing

What are the options for delivering this training?

ERC delivers Business Writing training in a variety of methods, including at our training center in Ohio, at your organization, and in webinar format. Check out the full details of our delivery methods below.

Train Your Employees:

Contact us about business writing training for your company. We're happy to provide you with more information, pricing, and potential dates.


Business Writing Training Course Delivery Methods

Choose a delivery method that best fits the training needs of your organization.


At Your Organization

ERC Training's instructor-led Business Writing courses can be customized for your organization and brought to you for large groups of employees.


At ERC's Training Center

ERC Training offers instructor-led Business Writing training courses throughout the year at our Training Center. Check out our calendar for the next date.


In Webinar Format

ERC Training delivers Business Writing training in a live, interactive webinar format for groups of employees who need remote access.

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