Well-written communications save time, add credibility and reflect positively on a company's image.
The purpose of this training is to help participants improve their ability to demonstrate sound business writing skills and to improve the effectiveness of their customer service communications—especially their emails.
This workshop is designed to incorporate class discussion, and written exercises that will help improve participants’ writing skills.
What will participants learn from this training?
dentify the chief principles of effective writing
Identify the keys to appropriate use of email
Value brevity and demonstrate ways to achieve it
Understand many common misconceptions about workplace writing
Understand the power of a natural style and simple language
Use numerous tools involved in correctness, editing, and proofreading
Apply specific tips on how to organize any written message
Understand the power of a natural style and simple language
Who should attend business writing training:
Anyone who does writing of any kind including:
- Email communication
- Research
- Management
- Marketing
What are the options for delivering this training?
ERC delivers Business Writing training in a variety of methods, including at our training center in Ohio, at your organization, and in webinar format. Check out the full details of our delivery methods below.
