Well-written communications save time, add credibility and reflect positively on a company’s image.
The purpose of this training is to help participants improve their ability to demonstrate sound business writing skills and to improve the effectiveness of their customer service communications—especially their emails.
Details & Benefits of Business Writing Training Course
This workshop is designed to incorporate class discussion, and written exercises that will help improve participants’ writing skills.
What will participants learn from this training?
- Identify the chief principles of effective writing
- Identify the keys to the appropriate use of email
- Value brevity and demonstrate ways to achieve it
- Understand many common misconceptions about workplace writing
- Understand the power of a natural style and simple language
- Use numerous tools involved in correctness, editing, and proofreading
- Apply specific tips on how to organize any written message
- Understand the power of a natural style and simple language
Who should attend business writing training:
Anyone who does writing of any kind including:
- Email communication
- Research
- Management
- Marketing
What are the options for delivering this training?
ERC delivers Business Writing training in a variety of methods, including in webinar format, at our training center in Ohio, and at your organization.
Delivery Methods:
- Webinar
- At ERC
- At Your Organization
- Train the Trainer
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