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3 Keys to Communication: Listening, Nonverbal, and Written

Communication is part of the foundation to any successful working relationship. Effective communication includes clarity, conciseness, and coherence between all parties. However, that clarity, conciseness, and coherence doesn’t always come naturally.


3 Thinking Skills That Strong Leaders Must Have

Strong leaders must have robust and balanced thinking skills. These skills are critical prerequisites for high performance as they are needed to process information and then communicate clearly business plans and strategies. Leaders must know how to manage words and information.


Top 4 Critical Skills Employees Need to Develop

In its Critical Skills Survey, the American Management Association (AMA) unveiled the four most critical workforce skills that need to be developed. Many of these skill gaps are also extremely common among the organizations we serve at ERC.