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Communication Skills Training Course

Communication Skills Training Course

Develop and enhance your communication skills using listening techniques, conversation and nonverbal strategies.


These communication skills training workshops concentrate on how to become a more effective communicator, manage information among peers, and improve skills for improving interactions with others. Attendees will gain insight into their own social style and techniques for adapting to the styles of others.

What Communication Skills courses does ERC offer?

  • Meaningful Communication: In order to be clearly heard, we need to use verbal and non-verbal techniques that deliver an accurate message. Adapting to different social styles is key to improving.
  • Intentional Conversations: Productive dialog doesn’t just happen. This course teaches a process that allows the speaker to actively engage the listener to open up and share more information, followed by active listening strategies that lead to further discussion, to produce a mutually agreed upon outcome.
  • Giving & Receiving Feedback: Using four components of a communication model, participants learn how to provide a complete message when giving feedback to reinforce or change behavior. Learners can also apply the model when receiving feedback to ensure specific components are not missing, which leads to an unclear message.

Who should attend Communication Skills training?

Communication skills are critical to being effective at work that everyone will benefit from the training.

What are the options for delivering this training?

ERC delivers communication training in a variety of methods, including at our training center in Ohio through Supervisory Series, at your organization, and in webinar format. Check out the full details below to learn more.


For organizations in Ohio, we are also offering a Communication Skills for HR Professionals course at ERC's training center on June 14. Be sure to save your seat before the course is full!

Register for this Course

More Information:

Contact us about Communication training for your employees. We're happy to provide you with more information, pricing, and potential dates.

Communication Skills Training Course Delivery Methods

Choose a delivery method that best fits the training needs of your organization.

Instructor-led classroom course brought to your organization:

ERC Training's instructor-led Communication classroom course can be customized and brought to your organization for large groups of employees.

Instructor-led online course delivered in webinar format:

ERC Training delivers Communication training in a live, interactive webinar format for groups of employees who need remote access.

Instructor-led classroom course at ERC’s training center in Ohio:

ERC offers a Communication training classroom course through our Supervisory Series held throughout the year at our Training Center. Check out our calendar for the next date.

Our instructors can train the trainers at your company:

If you have multiple trainers and would like to train them in Communication training, we offer a facilitator's kit, leader's guide, and certification.

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