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American essayist, Hamilton Mabie once said “don’t be afraid of opposition. Remember, a kite rises against, not with, the wind.” Think of this quote as a way of setting the tone when dealing with conflict.
Working in any organization means working with people that have a variety of opinions, perspectives, and/or work styles. It doesn’t always mean everyone will get along 100% of the time.
Trainers often get the chance to see firsthand what can happen when a breakdown in communication occurs between employees and their supervisors.
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