Strong leaders must have robust and balanced thinking skills. These skills are critical prerequisites for high performance as they are needed to process information and then communicate clearly business plans and strategies. Leaders must know how to manage words and information.
Soft skills are essential for successful professional development. According to Stanford Research Institute International and the Carnegie Mellon Foundation, 75% of long-term job success depends on soft skills.
In its Critical Skills Survey, the American Management Association (AMA) unveiled the four most critical workforce skills that need to be developed. Many of these skill gaps are also extremely common among the organizations we serve at ERC.
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