Difficult Workplace Conversations Training provides tools and practices to allow managers to have more effective conversations in areas of performance, behavior, attitude, and challenging situations that need to be addressed.
Many times managers know what they would like to be able to say to an employee, but how do they communicate in ways that leave the employee still motivated to make necessary changes? This course will help with those conversations and allow for an environment where issues are addressed.
Details & Benefits of Difficult Workplace Conversations Training
What will participants learn from this training?
- Learn a basic model for providing performance feedback and general feedback to employees
- Learn a model that allows for addressing inappropriate behaviors, appearance, attitude
- Provide tools that will assist managers in helping difficult conversations be successful
- Learn basic principles that enhance difficult employee conversations
- Provide a framework for helping managers confront difficult conversations
Who should attend Difficult Workplace Conversations training:
Everyone. For leaders and managers, knowing how to deal with difficult people and personalities is integral to managing relationships. For employees, building strong working relationships hinges on being able to work with multiple types of personalities.
What are the options for delivering this training?
ERC delivers Difficult Workplace Conversations training in a variety of methods, including in webinar format, at your organization, and an option to train your trainers. Choose a delivery method that best fits the training needs of your organization.
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In Webinar Format
ERC Training delivers this Behavioral Interviewing training in a live, interactive webinar format for organizations who need remote access.
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At Your Organization
ERC Training’s instructor-led Behavioral Interviewing training can be customized for your organization for large groups of employees.
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At ERC’s Training Center
ERC Training offers instructor-led Difficult Workplace Conversation training courses at our Training Center. Check out our calendar for the next date.
