Difficult Workplace Conversations Training

Available as In-Person or Virtual, Instructor-led Training for Your Organization 

Difficult Workplace Conversations Training provides tools and practices to allow managers to have more effective conversations in areas of performance, behavior, attitude, and challenging situations that need to be addressed.

Many times managers know what they would like to be able to say to an employee, but how do they communicate in ways that leave the employee still motivated to make necessary changes? This course will help with those conversations and allow for an environment where issues are addressed.

What will participants learn from this training?

Learn a basic model for providing performance feedback and general feedback to employees

Learn a model that allows for addressing inappropriate behaviors, appearance, attitude

Provide tools that will assist managers in helping difficult conversations be successful

Learn basic principles that enhance difficult employee conversations

Provide a framework for helping managers confront difficult conversations

Who should attend Difficult Workplace Conversations training:

Everyone. For leaders and managers, knowing how to deal with difficult people and personalities is integral to managing relationships. For employees, building strong working relationships hinges on being able to work with multiple types of personalities.

What are the options for delivering this training?

ERC delivers Difficult Workplace Conversations training in a variety of methods, including in webinar format, at your organization, or in ERC's training facility. Check out the full details of our delivery methods below.

Train Your Employees:

Contact us about Difficult Workplace Conversations training for your employees. We're happy to provide you with more information, pricing, and potential dates.

Difficult Workplace Conversation Training Course Delivery Methods

Choose a delivery method that best fits the training needs of your organization.

In Webinar Format

ERC Training delivers this Difficult Workplace Conversation training course in a live webinar format for groups of employees who need remote access.

At Your Organization

ERC Training's instructor-led Difficult Workplace Conversation can be customized for and brought to your organization for large groups of employees.

At ERC's Training Center

ERC Training offers instructor-led Difficult Workplace Conversation training courses at our Training Center. Check out our calendar for the next date.