Difficult Workplace Conversations Training provides tools and practices to allow managers to have more effective conversations in areas of performance, behavior, attitude, and challenging situations that need to be addressed.
What will participants learn from this training?
Learn a basic model for providing performance feedback and general feedback to employees
Learn a model that allows for addressing inappropriate behaviors, appearance, attitude
Provide tools that will assist managers in helping difficult conversations be successful
Learn basic principles that enhance difficult employee conversations
Who should attend Difficult Workplace Conversations training:
Everyone. For leaders and managers, knowing how to deal with difficult people and personalities is integral to managing relationships. For employees, building strong working relationships hinges on being able to work with multiple types of personalities.
What are the options for delivering this training?
ERC delivers Difficult Workplace Conversations training in a variety of methods, including in webinar format, at your organization, or in ERC's training facility. Check out the full details of our delivery methods below.