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Negotiation Skills Training Course

Negotiation Skills Training

Strong negotiation skills help you reach and exceed your own objectives, while bringing mutual satisfaction to all parties.


Participants will examine and discuss fundamental principles of negotiating. They will recognize the impact of communication skills to influence and persuade others as well as develop a negotiating style. The program includes a simulated negotiation in which participants practice their skills, and create a plan for applying these skills in the workplace.

Key Learning Points:

  • Recognize and define requirements for effective negotiating
  • Know what behavior to adapt at each stage of the negotiation
  • Select appropriate tactics based on strategy and desired outcomes
  • Apply the principles of persuasion to any negotiation situation
  • Effectively negotiate face-to-face or on the phone
  • Recognize and counter the most common negotiating ploys
  • Develop an effective plan and strategy for any negotiation

Who should attend Negotiation Skills training:

Anyone who uses negotiation skills in their job, including managers, business leaders, line employees and more.

What are the options for delivering this training?

ERC delivers this training in a variety of methods, including at your organization and in webinar format. Check out the full details of our delivery methods below.

More Information:

Contact us about negotiation skills training for your employees. We're happy to provide you with more information, pricing, and potential dates.

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Negotiation Skills Training Course Delivery Methods

Choose a delivery method that best fits the training needs of your organization.

Instructor-led, customized, classroom course brought to your organization:

ERC Training's instructor-led Negotiation Skills courses can be customized for your organization and brought to your company for large groups of employees.

Instructor-led online course delivered in webinar format for groups of employees:

ERC Training delivers Negotiation Skills training in a live, interactive webinar format for organizations who need remote access for their participants.

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