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Performance Management Training

ERC is the nation's leading provider of Performance Management training, and we offer a variety of customized training courses.

What makes ERC's training different from other providers?

  • Application-based: ERC's training is interactive and dynamic because it incorporates group discussions and activities. It also allows participants to gain knowledge and skills to apply when returning to the workplace after training.
  • Driven by the organization's needs: ERC works with each organization to conduct an assessment in order to determine the training needs.
  • Customized for the organization: ERC works closely with the organization to design the appropriate training solution, focused on the specific audience. We also choose the appropriate techniques and tools that will make the training resonate well.

Who should attend performance management training?

  • HR Managers
  • Managers or Supervisors that facilitate performance reviews
  • Employees that are involved with performance discussions

What performance management courses are available?

ERC offers a variety of performance management training courses, and all courses can be customized for each organization's needs. These courses can also be combined to create a series for paricipants. Check out the courses and topics below for additional information

What are the options for delivering this training?

ERC delivers Performance Management training in a variety of methods, including at our training center in Ohio through Supervisory, at your organization, and as webinars. Check out the details of our delivery methods below.

For organizations in Ohio, we are also offering a Orientation and Performance Management Plan Basics course at ERC's training center on May 31. This will cover hiring and termination basics, harassment, and discrimination.

Register for the Course

More Information:

Contact us about Performance Management training for your employees. We're happy to provide you with more information, pricing details, and potential dates.


ERC's Performance Management Training Course Delivery Methods

Choose a delivery method that best fits the need for performance management training for your organization.


At Your Organization

ERC Training's instructor-led Performance Management classroom course can be customized for groups of employees at your organization and brought to your company's location.


In Webinar Format

ERC Training delivers Performance Management training in a live, interactive webinar format for groups of employees organizations who need remote access for their participants.


At ERC's Training Center

ERC offers a Performance Management training classroom course through our Supervisory Series held throughout the year at our Training Center. Check our calendar for the next date.



If you have multiple trainers and would like to train them in ERC's Performance Management training, we offer a facilitator's kit, leader's guide, certification, and ongoing support.

ERC's Performance Management Training Topics and Courses

Organizations create their own performance management series by choosing training courses that are most beneficial for their employees.

Performance Review Documentation

Performance Review Documentation

Participants learn the Performance Management Cycle, the importance of streaming feedback, and how to maintain year-round documentation.

Performance Review Discussion Delivery

Performance Review Discussion

Participants learn how to prepare for the performance review discussion, frame the conversation, and prepare the employee for next steps.

Discipline Through Empowerment

Discipline Through Empowerment

This course covers how to troubleshoot challenges with inconsistent performance, guidelines for when and how to use empower through discipline.

Individual Developmental Coaching

Individual Developmental Coaching

This course helps identify strengths, passions, and weaknesses; assess current state relative to employee zones; and create individual development plans.

Managing Performance Through Goal Setting

Managing Performance Through Goals

This course will teach participants how to rewrite goals applying S.M.A.R.T. criteria and how to describe goal categories. It also covers the importance of the Performance Management Cycle.

Supervisory Training Supervisors Training Supervisor Training Program

HR Orientation & Performance Plan

This course covers new-hire tools such as the employee handbook and job descriptions. It also teaches participants how to create on-boarding plans, and provide meaningful feedback.

Supervisory Training Supervisors Training Supervisor Training Program

The Gift of Feedback

This course teaches participants the value of providing feedback as well as how to engage in the continuous feedback process. It also covers what to do before, during, and after the review.

The 5 Most Common Pitfalls of Performance Reviews

Performance reviews are important tools that managers can use to boost employee performance and productivity to higher levels, but often fall prey to some common mistakes. View our free resource to find out more information about the 5 most common pitfalls of performance reviews.