Good problem solving skills are fundamentally important within the workplace.
The purpose of this course is to teach a systematic approach to teams who are charged with the task of solving problems. This highly interactive workshop helps participants determine the real problem, and provides a process for solving the problem in a structured manner. Team members will gain experience in solving different real life problems using the problem solving tools taught in the course.
This course is highly recommended for designated team facilitators, team leaders, managers, supervisors, line-workers and technical experts.
What will participants learn from this training?
What is a problem?
Logical problem solving vs. creative problem solving
How to analyze and develop the problem
How to implement potential solutions
How to use a variety of problem solving tools:
Root cause analysis
Who should attend Problem Solving Skills training:
Managers; business operations; production employees, managers and supervisors.