Social Media Training Course

Social Media Training

This social media training course will teach participants how to develop a strategic approach to using the organization's social media platforms.

They will discover ways to align the strategy with overall business goals as well as learn how to use social media to influence key stakeholders, both internally and externally.

The training will also identify which social channels are appropriate for specific events and/or information, and participants will acquire the confidence to act as brand ambassadors for the company using social media.

What will participants learn from this training?


Drafting a social media policy (if one is not in place)


Identifying objectives and tactics for a social media strategy


Using social media to make employees brand ambassadors


How to deploy a social strategy


Key metrics and reporting


Crisis management and social media: mitigate negativity

What are the options for delivering this training?

ERC can deliver Social Media training at your organization for large groups of employees in classroom style, led by an ERC training instructor.

Train Your Employees:

Contact us about Social Media training for your employees. We're happy to provide you with more information, pricing details, and dates.


What Participants Can Expect from ERC Training:

All Experience Levels

We deliver training for employees, leaders, and managers of all levels of experience.

Interactive Group Activities

Our courses are dynamic and incorporate group discussions and exercises.

Apply Skills on the Job

Participants return to work with the skills necessary to succeed in their role.

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