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Supervisory Training Courses and Programs for Employees

Supervisory Training Courses and Programs

ERC Training uses a proven model as a guideline for building effective and application-based training that addresses our customers' individual needs.


We conduct an assessment (or analysis) of each situation, depending on the complexity of the training need we are presented. We then design the appropriate solution, focused on the specific audience we will be working with, and choosing the appropriate tools and techniques that will make the training "stick" and be able to be used immediately on the job.

We develop customized participant materials as 'structured note-taking guides' that serve as a follow-along workbook that participants can write in and make into their own reference document.

Our training programs are implemented at the customer site or a site of their choice. All of ERC's training is highly engaging and interactive, as we believe that being involved in one's own learning is the only way to create behavior change.

ERC has the ability to evaluate at all four of the Kirkpatrick levels of evaluation. However, in most cases, the customer is satisfied with the results from Level 1.

Preview Supervisory

Get instant access to a video highlighting our process and a brochure featuring our courses, delivery methods, and success stories.

What Participants Can Expect from ERC Training:

All Experience Levels

We deliver training for employees, leaders, and managers of all levels of experience.

Interactive Group Activities

Our courses are dynamic and incorporate group discussions and exercises.

Apply Skills on the Job

Participants return to work with the skills necessary to succeed in their role.

Supervisory Training Courses

Organizations can create their own onsite supervisory training series by choosing training courses below that are most beneficial for their supervisors and managers.

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Participants learn how to understand supervisory challenges and transitional issues. They learn how to demonstrate the attributes of a successful supervisor and make an impact.

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Participants will learn techniques about building relationships in order to develop and enhance communication skills, listening skills, and conversation and nonverbal strategies.

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Participants will gain tools and strategies to manage conflict more positively. They will also learn how to identify conflict styles in themselves and in the employees that they manage.

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Understanding performance and effective feedback motivates participants to engage in performance reviews, share suggestions, and value open communication.

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Understanding change and its influence on success allows employees to strengthen interpersonal relationships, manage stress, and handle workplace conditions.

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Participants will learn about common obstacles to time management and how to set priorities in order to boost efficiency and productivity as a supervisor and for their employees.

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Participants will gain problem solving tools and techniques for implementation. They will also learn how to identify the problem, analyze it from multiple perspectives and solutions.

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Participants will learn about team development and its effect on the success of an organization. They will also learn how to build a purposeful team culture within an organization.

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Participants will learn how to discuss respectful and generationally-diverse workplaces, increase awareness of diversity in workplaces, and leverage differences to build strength and success.

An Employment Law course is also available for Ohio-based companies. Participants will learn how to better understand their legal landscape and how this can affect management, employees, and organizations.

We train employees at organizations of all sizes and in a variety of industries:

Supervisory Training Clients

Supervisory Training Program Delivery Methods

Choose a delivery method that best fits your need for ERC’s Supervisory Training.

At Your Organization:

ERC's flexible Supervisory Training program can be customized for your organization and brought on-site or to a location of your choice. For more information:

Train-the-Trainer:

If you have trainers and would like to train them in Supervisory, we offer a facilitator's kit, leader's guide, certification, and support.

Receive a Quote

At ERC’s Training Center:

ERC Training offers a Supervisory Certificate Series throughout the year at our Training Center in Cleveland. See our upcoming training opportunities:

See our Upcoming Events

Interested in learning more about training your supervisors?

Submit your contact information and receive instant access to a video highlighting our process and a brochure featuring our courses, delivery methods, and success stories.