Supervisory Training Courses and Programs
ERC Training is a leading provider of supervisor training. We work with organizations to create a customized training solution, and we deliver the supervisory courses nationwide in a variety of formats.
What makes ERC's training and development program for supervisors different?
ERC uses a proven model as a guideline for building effective and application-based supervisor training that addresses customers' individual needs. ERC conducts an assessment of each situation, depending on the complexity of each organization's training need. ERC then designs the appropriate training solution, focused on the specific audience, and chooses the appropriate tools and techniques that will make the training "stick" and be able to be used immediately on the job.
Who should attend ERC's Supervisory Training courses?
ERC's Supervisor Training program is perfect for supervisors of all experience levels: newly promoted supervisors, supervisors who have been in the role but never received formal training, and supervisors who want to develop better management skills and be more effective in their role.
What do the training participants receive?
ERC works with organizations to produce materials that are customized to the needs of the organization and the training audience. ERC develops customized participant materials as "structured note-taking guides" that serve as a follow-along workbook that participants can write in and make into their own reference document.
Where does ERC deliver training for supervisors and managers?
ERC's training programs are implemented at the customer site or a site of their choice. All of ERC's training is highly engaging and interactive, as ERC believes that being involved in one's own learning is the only way to create behavior change.
Are the training participants evaluated?
ERC has the ability to evaluate training participants at all four of the Kirkpatrick levels of evaluation. Level I evaluation is included in the standard pricing. Pre- and post- tests can also be provided to help an organization measure knowledge and assess improvement of the participants after completing supervisor training.
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Supervisory Training Program Delivery Methods
Choose a delivery method that best fits your need for supervisor development training.
At Your Organization:
ERC's flexible Supervisor Training program can be customized for your organization and brought on-site or to a location of your choice.
Train-the-Trainer:
If you have trainers and would like to train them in Supervisory, we offer a facilitator's kit, leader's guide, certification, and support.
At ERC’s Training Center:
ERC Training offers a Supervisory Certificate Series periodically throughout the year at our Training Center in Highland Heights, Ohio.
In Webinar Format:
ERC Training delivers Supervisor Training courses in a live, interactive webinar format for organizations who need remote access.
Supervisory Training Topics and Courses
Organizations create their own onsite supervisory series by choosing training courses that are most beneficial for their supervisors and managers. Knowledge assessments are included in every module. Watch the supervisor training videos below to learn more:
Role of the Supervisor
Participants learn how to understand supervisory responsibilities, challenges, and transitional issues. They learn how to demonstrate the attributes of a successful supervisor and make an impact.
Communication Skills
Participants learn how to build relationships in order to develop and enhance communication skills, listening skills, and conversation and nonverbal strategies. An Everything DiSC assessment is included.
Conflict Management
Participants will gain tools and strategies to manage conflict more positively. They will also learn how to identify conflict styles in themselves and in the employees that they manage.
Managing Employee Performance
Understanding performance and effective feedback motivates participants to engage in performance reviews, share suggestions, and value open communication.
Leading and Managing Change
Understanding change and its influence on success allows employees to strengthen interpersonal relationships, manage stress, and handle workplace conditions.
Planning and Managing the Work
Participants will learn about common obstacles to time management and how to set priorities in order to boost efficiency and productivity as a supervisor and for their employees.
Problem Solving and Decision Making
Participants will gain problem solving tools and techniques for implementation. They will also learn how to identify the problem, analyze it from multiple perspectives and solutions.
Leading and Working with Teams
Participants will learn about team development and its effect on the success of an organization. They will also learn how to build a purposeful team culture within an organization.
Workplace Respect & Generational Differences
Participants will learn how to discuss respectful and generationally-diverse workplaces, increase awareness of diversity in workplaces, and leverage differences to build strength and success.
An Employment Law course is also available for Ohio-based companies. Participants will learn how to better understand their legal landscape and how this can affect management, employees, and organizations.
We train supervisors and managers at organizations of all sizes and industries:
What supervisors and managers can expect from ERC Training:
All Experience Levels
We deliver training for employees, leaders, and managers of all levels of experience.
Interactive Group Activities
Our courses are dynamic and incorporate group discussions and exercises.
Apply Skills on the Job
Participants return to work with the skills necessary to succeed in their role.
Interested in learning more about training your supervisors?
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