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Team Oriented Problem Solving TOPS Training Course team oriented skills

Team Oriented Problem Solving (TOPS) Training

This hands-on, results oriented Team Oriented Problem Solving (TOPS) training program provides each participant with a proficient and well organized approach to problem solving and corrective action.


Not only are proven methods taught for the resolution of problems, but participants are given the tools to sustain the gains.

The focus is on the 8-D approach:

  • Process Mapping
  • Fishbone and affinity diagrams
  • Prioritization matrices
  • 5 Y’s and Kepner-Tregoe
  • JDI (Just Do It)
  • FMEA
  • Evaluating and Implementing Solutions

Key Learning Points:

  • Teams are organized to work on problem resolution using the methods that have been taught
  • Each team has a different project and will be comprised of subject experts
  • Projects will be for corrective action or chronic problems
  • Projects are not research oriented, but aimed at production or business issues

Where is this training delivered?

ERC delivers Team Oriented Problem Solving training at your organization for groups of employees.

More Information:

Contact us about Team Oriented Problem Solving training for your employees. We're happy to provide you with more information, pricing details, and potential dates.

What Participants Can Expect from ERC Training:

All Experience Levels

We deliver training for employees, leaders, and managers of all levels of experience.

Interactive Group Activities

Our courses are dynamic and incorporate group discussions and exercises.

Apply Skills on the Job

Participants return to work with the skills necessary to succeed in their role.

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