Managing Employee Performance
Learn how to demonstrate the attributes of a successful supervisor.
About ERC's Performance Management Course
Throughout this Performance Management training, participants learn how to engage in performance reviews, share suggestions, and value open communication.
Participants receive access to performance management training videos, a participant guide to follow along with, and additional resources to promote continued education after the training.
What will you learn from this training course?
Here are some of the key learning points that will be discussed in this course:
Performance Cycle
The Performance Management Cycle and Partnership
SMART Goals
How to write SMART goals for effective performance evaluation
SIMPLE Sytem
A SIMPLE system for documenting and tracking performance
Meet Your Instructor
Samantha Marx
Samantha manages ERC's Public Training practice and special events at the ERC Training Center and off site. Core programs include Supervisory Certificate Series and HR University.Samantha’s previous experience is in the hospitality industry, having both worked in Event Planning and Operations with Hyatt and Marriott Hotels. Previous to her current role in the Training Services department, she was the Training Services Coordinator. She started at ERC as an intern, then worked in the Membership Services department as well.Samantha received a Bachelor of Business Administration with a concentration in Hospitality Management from The George Washington University, in Washington DC. She also holds a Masters of Business Administration from Case Western Reserve University.
What have others said about this course?
Alison Lunsford, Supervisor
Struers in Cleveland, OH
"Our ERC Supervisory Training instructor was not only knowledgeable and kept us on track but was also pleasant and entertaining, interactive, and interesting. She was entertaining and proved to be very knowledgeable throughout the training sessions."
Enroll Now to Become a Better Supervisor
Enroll in the Supervisory Training Series to learn how to effectively manage your team of employees.